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edblasco
Level 7
‎03-06-2020 01:48 PM

were do i plug in the memory Roku sugested I buy and sold me for the Roku Express+

Roku said i should purchase from them 2 gigs of ram for my new Roku express+, where does it plug into????

they sold it to me but I do not see a place to plug it in  order # 800038922

Ed

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renojim
Community Streaming Expert
‎03-06-2020 07:55 PM

Re: were do i plug in the memory Roku sugested I buy and sold me for the Roku Express+

Roku suggested you buy it?  Someone correct me if I'm wrong, but I'm pretty sure none of the Express models has an SD card slot.

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RokuDanny-R
Roku Employee
Roku Employee
‎03-09-2020 10:33 AM

Re: were do i plug in the memory Roku sugested I buy and sold me for the Roku Express+

@edblasco 

Thanks for the note.

Do you recall who informed you that you needed to purchase a memory card for your Roku Express?

As @renojim mentioned, the Roku Express models do not have a memory card slot for additional space.

Please let us know more details and we can continue assisting you from there. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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