Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Blaqrubi
Level 7

Re: tfc (iwantTFC) subscription IF THAT IS THE CASE WHY ARE WE PAYING ON ROKU????

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I PAY FOR PEACOCK THRU ROKU AND IT HAS ME AS A FREE CUSTOMER. SO i WILL CANCEL THE SUBSTRICPTION ON ROKU HOW AOBUT THAT. Y'ALL NEED CUSTOMER SERVICE. THIS IS RIDICULOUS.

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CoChing77
Level 8

Re: tfc (iwantTFC) subscription IF THAT IS THE CASE WHY ARE WE PAYING ON ROKU????

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Its a service from Roku so you do not have to go to different sites.  But sometimes the left hand does not know what the right hand is doing unfortunately - so you are technically forced to go to 2 sites. You are on the right track to cancel the account done via Roku (you'll be reimbursed - at least that's what they did to my account) and set up an account directly in Peacock.  Then all you have to do is sign in to your new account if prompted on your Roku device. Good luck!  

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