been checking my bank account daily. today again roku channel took out $4.03 last time it was $9.72. i'm tired of yall taking out money that i didn't ok. i'm on a fixed income and this is bull s***. call my bank and put a stop to it. now i'm telling yall to stop doing it. thank you and have a happy easter.
Roku doesn’t take money out of someone’s account for no reason. Log into your Roku account and look under subscriptions. If you see any active subscriptions then cancel it. But the charge on your bank statement should say more then Roku. There isn’t a charge for Roku. If you have no subscriptions then someone has your credit card information and you should tell your bank it’s fraud
Also note this isn't the place to complain about billing issues. You'll want to do that from here.
Hello @Helem4. We see that you're having issues with charges on your account.
Well go ahead and send you a PM in order to look into this for you.