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Level 7

splitting payments for subscriptions

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I have a couple of subscriptions on my account and my mom wants to split the payment of them with me. how do I set that up? 

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Roku Employee
Roku Employee

Re: splitting payments for subscriptions

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@cbear76 

Thanks for the inquiry.

If you have subscriptions that are through Roku Pay, you will be unable to split payments for these subscriptions.

However, if you are subscribed to channels through the channel provider directly, you can simply change the credit card information on those accounts to reflect who will be paying for those subscriptions. For more information about how to change the credit card payment information on a channel, you will need to contact the channel provider.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: splitting payments for subscriptions

Jump to solution

@cbear76 

Thanks for the inquiry.

If you have subscriptions that are through Roku Pay, you will be unable to split payments for these subscriptions.

However, if you are subscribed to channels through the channel provider directly, you can simply change the credit card information on those accounts to reflect who will be paying for those subscriptions. For more information about how to change the credit card payment information on a channel, you will need to contact the channel provider.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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