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Cherokee62
Level 7

roku Express, is there charges to use roku?

I need to know if there's a charge for using my new roku Express,  and why do they need my debit card info, I'm telling to steam off my cable/internet in living

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Roku Employee
Roku Employee

Re: roku Express, is there charges to use roku?

@Cherokee62 

Thanks for the inquiry.

Please be aware that Roku does not charge an activation fee or charge for support. There is NEVER a charge to create a Roku account.

A payment method is need to be linked to your Roku account to set up Roku Pay. Roku Pay allows you to purchase subscriptions for channels and services. Please note that adding a payment method will not result in charges on your account unless you have taken additional steps such as signing up for a subscription.

For more information about adding a payment method to your account, visit our Support page here: Why is a payment method required when creating a Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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