Accounts, Billing, & Orders

[dogismycopilot]

I can't login to the roku website. When I go to login in, I get a popup into the setup process for a new device, asking me to enter the code from my TV. But my two devices are installed and working normally. Neither deice is displaying a setup code.

Roku customer support is shut down due to the pandemic. Help me obi-community, you're my only hope.

Thanks,
Brian

[makaiguy · Accepted solution]

What web address are you trying to go to? If it ends in "/link" try going there without the /link at the end.

[dogismycopilot]

Doh! That was it. My password manager used that as the URL for some reason, and I didn't notice.

Thanks for the solution and the fast response!

[makaiguy]

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@dogismycopilot wrote:

Thanks for the solution and the fast response!

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Glad it worked out for you.  And a BIG thanks for reporting back, as it might help somebody else with a similar problem.