Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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redappleone
Level 8

no payment methods‌‌‌‌‌‌‌

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how am i able to purchase paid roku channels in the roku channel store without having any payment methods, it is shown that i have no payment methods in my roku television’s settings

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DBDukes
Community Streaming Expert

Re: no payment methods‌‌‌‌‌‌‌

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@redappleone wrote:

it says buy and rent movies, start free trials and subscribe to channels with roku pay, but it doesn't specifically say buy channels


Roku Pay requires a payment method. https://support.roku.com/article/360021144894 

 

DBDukes
http://www.mystreaminglife.com/
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DBDukes
Community Streaming Expert

Re: no payment methods‌‌‌‌‌‌‌

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It's not possible to pay without a payment method. The solution? Add a payment method.

https://my.roku.com/payment/account

DBDukes
http://www.mystreaminglife.com/
Roku Community Streaming Expert

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renojim
Community Streaming Expert

Re: no payment methods‌‌‌‌‌‌‌

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You can however subscribe to some services directly - Netflix, Hulu, Disney+, etc.  The channels are free to add, but you need a subscription to watch anything.

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DBDukes
Community Streaming Expert

Re: no payment methods‌‌‌‌‌‌‌

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@redappleone 

I agree 100% with @renojim regarding subscriptions. I never recommend Roku Pay and always recommend direct subscription for the flexibility of using the services off-Roku. For purchases of a Roku app/channel you do have to have a payment method on Roku.

DBDukes
http://www.mystreaminglife.com/
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redappleone
Level 8

Re: no payment methods‌‌‌‌‌‌‌

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but it is possible for me to purchase paid roku channels in the roku channel store without having any payment methods, how

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DBDukes
Community Streaming Expert

Re: no payment methods‌‌‌‌‌‌‌

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@redappleone wrote:

but it's possible for me to buy channels in the roku channel store without having payment methods, how


No, it is not possible to buy channels in the Roku Channel Store without having a payment method.

Who told you it was?

DBDukes
http://www.mystreaminglife.com/
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redappleone
Level 8

Re: no payment methods‌‌‌‌‌‌‌

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in here: https://my.roku.com/payment/account, it is shown to me that i can buy and rent movies, start free trials and subscribe to channels with roku pay, but it does not specifically show to me that i can buy channels with roku pay, and i don’t have roku pay

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DBDukes
Community Streaming Expert

Re: no payment methods‌‌‌‌‌‌‌

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@redappleone wrote:

it says buy and rent movies, start free trials and subscribe to channels with roku pay, but it doesn't specifically say buy channels


Roku Pay requires a payment method. https://support.roku.com/article/360021144894 

 

DBDukes
http://www.mystreaminglife.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.

View solution in original post

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redappleone
Level 8

Re: no payment methods‌‌‌‌‌‌‌

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is it possible to purchase paid roku channels in the roku channel store without having a payment method

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DBDukes
Community Streaming Expert

Re: no payment methods‌‌‌‌‌‌‌

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@redappleone wrote:

is it possible to buy channels in the roku channel store without a payment method?


No.

Buying something involves paying for it. A payment method is how you pay for stuff.

DBDukes
http://www.mystreaminglife.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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