Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Yazi
Level 7

i cant no see my bill online

hello I  pay my Hulu on Roku, I DONT have any problem to log in, the problem is cant no see my bill  online 

What happened i cant no see my invoice bill(www.roku.com) please I need Roku customer number please somebody help me thanks

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4 REPLIES 4\
HDMIGuy
Level 11

Re: i cant no see my bill online

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RokuKariza-D
Roku Employee
Roku Employee

Re: i cant no see my bill online

Hey @Yazi

Thanks for posting here in the Community!

You can try checking your purchase history to see if you'll be able to view your Hulu bill there. Visit this link if you need assistance on how to check your purchase history: How do I view my purchase history?

Moreover, if you need further help, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

I hope this helps!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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lilserenity
Level 7

Re: i can not see my bill

i was paying for the peacock premium online, bill stopped coming why? i was paying i believe 4.99 a month.they just stopped and no proof here it is due or been paid...

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RokuDanny-R
Roku Employee
Roku Employee

Re: i cant no see my bill online

@lilserenity

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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