Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Haedra
Level 7

how to unsubscribe

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Since the next month, I looked at my bank account and found that I am a Roku subscriber and don't remember which channel I subscribed to. How can I find the channel I'm subscribed to, please help

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RokuDanny-R
Roku Employee
Roku Employee

Re: how to unsubscribe

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@Haedra 

Thanks for the inquiry.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see a current list of your subscriptions.

For more information, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: how to unsubscribe

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@Haedra 

Thanks for the inquiry.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see a current list of your subscriptions.

For more information, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Haedra
Level 7

Re: how to unsubscribe

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I entered the subscription list, but nothing

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RokuDanny-R
Roku Employee
Roku Employee

Re: how to unsubscribe

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@Haedra 

Thanks for the follow up.

If you need further assistance with pulling up your subscription information, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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