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garystanley59
Level 7
‎03-01-2020 08:58 AM

getting charge for a service then was told i dont have account to cancel

was charge now they say i dont have account to refund my money

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RokuDanny-R
Roku Employee
Roku Employee
‎03-02-2020 12:53 PM

Re: getting charge for a service then was told i dont have account to cancel

@garystanley59 

Thanks for the note.

Can you please explain how you were charged, how you went about being charged, and whom you contacted?

With further information, I will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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