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Level 7

expensive unlimited Roku package

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My ex husband and I both have Roku TVs and devices. He purchased the expensive unlimited Roku package. I pay for most of the subscriptions like Hulu, Netflix, Ect can I switch from my monthly payment for Roku to his? I have the email and password. How do I do this? And can he control  my devices and learn where I live ?

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Roku Employee
Roku Employee

Re: Subscription/account

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@Racerswife @Kmp77 

Thanks for the posts.

As @renojim mentioned, there is no such things as an expensive unlimited Roku package.

We would highly recommend taking a look at the information provided by our Support page here: How do I protect myself from activation and technical support scams?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 21

Re: Subscription/account

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There's no such thing as an "expensive unlimited Roku package".  I suspect your ex-husband was scammed.

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Level 7

Re: Subscription/account

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They told us we could no longer use them! Why turn away money! Makes no sense 

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Roku Employee
Roku Employee

Re: Subscription/account

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@Racerswife @Kmp77 

Thanks for the posts.

As @renojim mentioned, there is no such things as an expensive unlimited Roku package.

We would highly recommend taking a look at the information provided by our Support page here: How do I protect myself from activation and technical support scams?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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