Accounts, Billing, & Orders

[ahkneeta]

I'm trying to send a email that was given to me over the phone when I called 1-816-272-8106. The ROKU email given to me is support.roku.com When I tried to send it, it would not take. Is there another email I can use?

[renojim]

support.roku.com isn't an email address, it's a website.  Start here:

https://support.roku.com/

I suspect that phone number is unrelated to Roku as they have no phone support.

[Segwayer]

Why do you not recognize my email. I've used it for 6 years and roku said it is invalid.

[RokuDanny-R]

@Segwayer 

Thanks for the post.

If you are having issues with logging into your Roku account, visit our Support page for further assistance here: How do I access my Roku account if I forgot my email address or password?

Thanks,
Danny

[Collins]

Can't long in

[RokuDanny-R]

@Collins 

Thanks for the post.

Please see my previous post for further assistance with logging into your Roku account.

Thanks,
Danny

[Nate63106]

They do have phone support because I just got help today on the phone!