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Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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ahkneeta
Level 7

customer support email support.roku.com does not work

I'm trying to send a email that was given to me over the phone when I called 1-816-272-8106. The ROKU email given to me is support.roku.com When I tried to send it, it would not take. Is there another email I can use?

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5 Replies
renojim
Level 21

Re: customer support email support.roku.com does not work

support.roku.com isn't an email address, it's a website.  Start here:

https://support.roku.com/

I suspect that phone number is unrelated to Roku as they have no phone support.

Segwayer
Level 7

Re: customer support email support.roku.com does not work

Why do you not recognize my email. I've used it for 6 years and roku said it is invalid.

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RokuDanny-R
Roku Employee
Roku Employee

Re: customer support email support.roku.com does not work

@Segwayer 

Thanks for the post.

If you are having issues with logging into your Roku account, visit our Support page for further assistance here: How do I access my Roku account if I forgot my email address or password?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Collins
Level 7

Re: customer support email support.roku.com does not work

Can't long in

Demond
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RokuDanny-R
Roku Employee
Roku Employee

Re: customer support email support.roku.com does not work

@Collins 

Thanks for the post.

Please see my previous post for further assistance with logging into your Roku account.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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