Accounts, Billing, & Orders

[carrvet]

I returned a unit over a month ago and never got credit. I have tried the Support section but my order doesn't show up on my account? My order number is 102392264 and my RMA is 342221. I don't know how to contact anyone on this since the support page doesn't work?

[RokuDanny-R · Accepted solution]

@carrvet 

Thanks for the post.

For billing and order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.

If you are unable to use that link for any reason, please feel free to send me a PM with your Roku account email address, and include the order and case number of your issue. I'll be able to assist you further from there.

Thanks,
Danny