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countrykid66
Level 7

cancellation of boomerang

someone used my bank information to subscribe to boomerang.  i did not authorize this transaction and would like it cancelled immediately.  there was a charge taken from my bank account in the amount of $42.39 and i would appreciate a refund immediately.

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RokuKariza-D
Roku Employee
Roku Employee

Re: cancellation of boomerang

Hello @countrykid66

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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