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banegas1974
Level 7

can you skip the payment?

We want to skip the payment, but it don't let us we don't want to pay just skip it.

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2 REPLIES 2\
renojim
Community Streaming Expert

Re: can you skip the payment?

Try https://my.roku.com/signup/nocc

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: can you skip the payment?


@banegas1974 wrote:

We want to skip the payment, but it don't let us we don't want to pay just skip it.


You can unsubscribe from whatever subscription you are paying for.  This will prevent it from charging anything further when your current pre-paid period runs out.  You can resubscribe when you want to tesume

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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