Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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she3
Level 7

bill

SO I SIGNED IN TO ROKU FOR THE FREE CHANNEL THEN IT ASKED ME FOR MY DEBT CARD INFORMATION I THOUGHT IT WAS OK TO PUT IT IN IN CASE I NEEDED TO USE IT THEN I WAS BILLED ON THE 3/24/21 FOR $23.97 SO WHAT DO I DO NOW TO KEEP MY FREE ROKU AND TO REMOVE THE PAYMENT EACH MONTH ? THANKS 

SHEILA STEPP

[personal information removed]

0 Kudos
1 Reply
Strega
Level 12

Re: bill

First, I would suggest editing your post to remove all that personal info.

Then, start by logging into your roku account. (Go to roku.com and click Sign in.) and See what, if any, subscriptions you see.

(Hopefully, you didn't call anyone on the phone when you set up your Roku. You didn't say you did, but I'm just making sure.)