Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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deepthy
Level 7

already i have subscription but i don't know Chanel showing trail? subscribed ?????

already i have subscription but i don't know Chanel showing trail? subscribed ? costumer service will call 2days. work after same problem coming again. last month 2 times take money from my account ??

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RokuDanny-R
Roku Employee
Roku Employee

Re: already i have subscription but i don't know Chanel showing trail? subscribed ?????

@deepthy

Thanks for the post.

What channel are you experiencing this issue with? Are you subscribed through Roku Pay? If so, we would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see a list of current subscriptions that you are being billed for.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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