Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

account hacked how do i get it resolved?!?

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Ex wife logged onto my account changed all the information for login and canceled my subscription how the **bleep** do i fix this problem when there is no way to communicate with Roku people?????

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Roku Employee
Roku Employee

Re: account hacked how do i get it resolved?!?

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@stigmatta 

Thanks for the inquiry.

For further assistance with account related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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Roku Employee
Roku Employee

Re: account hacked how do i get it resolved?!?

Jump to solution

@stigmatta 

Thanks for the inquiry.

For further assistance with account related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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