Yesterday I made the purchase of 8 Roku Express devices on the official Roku shopping page. The purchase order has been issued and everything seems to have gone correctly.
Today I woke up and checked my email and I find a message from noreply@roku.com with the subject of the title of this post and the following text:
"Your refund is on the way
We’re initiating a refund to the payment method you used for your order. Please allow for 4-10 business days to see your refund on your account."
What could have happened that caused my purchase to be canceled?
Help me.
Thanks for the post.
For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.
Thanks,
Danny
Thanks for the post.
For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able further assist you.
Thanks,
Danny