This is the second time I have put my Hulu tv on a pause through roku, and have been charged. I called hulu, and they say I have to get a refund from roku. I am frustrated beyond belief. I was out of work for over a month. Now the last $70 has been drained from my account. How do I get a refund with no one here for support? It sure would be nice to eat next week.
For billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, and select 'managing your order': https://support.roku.com/contactus. They will be able further assist you.