Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

Wrongfully charged for fandango now trolls movie

Hi I was wrongfully charged for a movie , trolls world tour movie. Can I please get the 20$ back. Again I did not order this movie but was charged for it. I have deleted my payment method after the fact because now I fear your accounts are not safe.

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Level 20

Re: Wrongfully charged for fandango now trolls movie

Did you have your account protected with a PIN that must be entered to make a purchase? This is a great protection against stray charges.
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