Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Will I get billed twice?

My roku kept rebooting itself and couldn't watch TV for two days. Today (4/15/20) I finally reentered all my billing, pass word information and I'm afraid I may get billed Twice for service. Is there a way to check this and if so delete one of them?

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: Will I get billed twice?

@Viaian1 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, and select 'managing your order': https://support.roku.com/contactus. They will be able further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos