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Teria28
Level 7

Why is my bill so high and I can’t watch nothing

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Why I’m I paying 20$ when I can’t even watch any shows thur roku.. Roku issues

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RokuDanny-R
Roku Employee
Roku Employee

Re: Why is my bill so high and I can’t watch nothing

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@Teria28

Thanks for the inquiry.

Have you logged into your Roku account online at my.roku.com and clicked Manage your subscriptions to see if there are any current subscriptions that you are being billed for?

If you need further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Why is my bill so high and I can’t watch nothing

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@Teria28

Thanks for the inquiry.

Have you logged into your Roku account online at my.roku.com and clicked Manage your subscriptions to see if there are any current subscriptions that you are being billed for?

If you need further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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