Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Rochell53
Level 7

Why have my payment changed

My bill went from 58.64to69.84 I want to no why or I will be canceling my subscription if I’m not satisfied with the answer 

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2 Replies
Strega
Level 12

Re: Why have my payment changed

Since a Roku itself has no monthly fee, it would probably help to tell people what the bill is for.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Why have my payment changed

@Rochell53

Thanks for the post.

As @Strega mentioned, what channel subscriptions are you currently subscribed to? We would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see a list of current subscriptions you are being billed for.

If you need further assistance, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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