Why can't I dispute a charge? I have a charge for a channel I never signed up for.
I have a charge for ESPN on my Roku. I have don't watch ESPN and wouldn't have ordered it. There is no 800 number or a way to contact customer service. The number on my bank statement is not a working number.
Re: Why can't I dispute a charge? I have a charge for a channel I never signed up for.
This happened to me too! I did not charge anything to my account and was still charged. I can’t get anyone to contact me from Roku and am set on getting rid of all my Roku devices. Horribl customer service
We would recommend following the steps provided by @HDMIGuy.
If you need further assistance, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.