Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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vr70869
Level 7

Why can't I change my disney subscription to yearly on roku site

I've been trying to change my disney subscription from monthly to yearly on the roku page but it won't let me. I've gone to the disney site and it sends me back to the roku site since that's where I got disney. I've gone to manage subscription several times but I still don't have the opportunity to change to yearly

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renojim
Level 21

Re: Why can't I change my disney subscription to yearly on roku site

Cancel your subscription through Roku.  It will still be active until the end of the current subscription period.  Then subscribe directly through Disney.

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