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Re: Why am I being charged when I canceled my subscription
Have you checked your subscriptions at https://my.roku.com/account/subscriptions ? If you have multiple Roku devices then it's possible that you have multiple Roku accounts. Check the account each is linked to by going to Settings->System->About on each device.
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Re: Why am I being charged when I canceled my subscription
Hey @Morningstara_23, we understand you've been charged two times for something you don't recognize. We're here to help you figure out where these charges are coming from.
We're going to send a PM your way. Please keep an eye on your inbox for us to help further.
