Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Megs1
Level 7

Who's email address is on my account how do I change it?

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I dont who's email address is on this new tv I bought. Does anyone know how I put my email on it for my roku account? Thanks

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Tivoburkee
Community Streaming Expert

Re: Who's email address is on my account how do I change it?

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You need to do a factory reset, if you have access to menu:

 

settings> system> advanced system settings> factory reset

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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Tivoburkee
Community Streaming Expert

Re: Who's email address is on my account how do I change it?

Jump to solution

You need to do a factory reset, if you have access to menu:

 

settings> system> advanced system settings> factory reset

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post