Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Where's my order?

Jump to solution

Bro I order a Roku remote 2 weeks ago an I still haven’t got it yet an they won’t even give me a refund an they technically stole my money cuz I never got a tracking number never got notified if my package is still shipping or anything an when I try to look up my order nothing pops ups

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: Where's my order?

Jump to solution

@Ricofukboku 

Thanks for the post.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: Where's my order?

Jump to solution

@Ricofukboku 

Thanks for the post.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos