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CatK321
Level 7

Where are the BBC & ITV channels?

We have bought a Roku Streaming Stick today, at Sainsburys in Kent, if that makes any difference. 

Stupidly I forgot to ask for a receipt and so, can't bring back the stick. 

On the pack it advertises BBC Iplayer & ITV, however these two channels we cannot find in the Channel Store, only Royal Box which costs £5 each. 

Could someone please tell me that I'm doing it wrong and there is a way to get BBC & ITV without having having pay for them? 

I'd bring it back tomorrow if I'd have the receipt. -.- Stupid. 

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renojim
Community Streaming Expert

Re: Where are the BBC & ITV channels?

There may be confusion of whether your account is US or UK.  You may have to close your Roku account and try again like this guy:

https://community.roku.com/t5/Channel-Issues-Questions/My-Roku-Express-thinks-I-m-not-in-the-UK/m-p/...

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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