Accounts, Billing, & Orders

[marypaz1006]

  I notice that they be me charging 5.99 for that and I never approved it it ben months already 

[DBDukes]

@marypaz1006 

Go to https://my.roku.com/ and click on both these links:

• Manage your subscriptions
• View your purchase history

If nothing shows on either, it's not Roku billing you. If there is something showing, that's how you cancel.

[RokuDanny-R]

@marypaz1006

Thanks for the post. 

In addition to what @DBDukes suggested, if you need further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny