Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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mutha
Level 7

What am i paying for

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I would like to know what channels am i paying for and the prices for all and  can put netflixz and amazon prime on my. roku account

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RokuDanny-R
Roku Employee
Roku Employee

Re: What am i paying for

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@mutha 

Thanks for the inquiry.

We would recommend that you log into your Roku account online at my.roku.com and clicking Manage your subscriptions to a see a list of current subscriptions that you may be billed for.

For more information, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: What am i paying for

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@mutha 

Thanks for the inquiry.

We would recommend that you log into your Roku account online at my.roku.com and clicking Manage your subscriptions to a see a list of current subscriptions that you may be billed for.

For more information, visit our Support page here: How do I manage or cancel a Roku® Pay subscription?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Strega
Level 15

Re: What am i paying for

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Adding to what @RokuDanny-R said, are you currently paying at all?

Roku itself doesn't have any fee.  (ie: you just buy it, hook it up and it gives you thousands of channels - many or most of which are free/advertiser supported.)

You can add premium channels and there are often more than one way to pay for them. For example you can subscribe to them directly and then log into them on your Roku.  Or you can subscribe to them via the Roku, and then you will get a charge like: Roku for [name of service].

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bgmcc
Level 7

Re: What am i paying for

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Yes but what if you got charged from Hulu and then charged from Roku for Hulu???

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Strega
Level 15

Re: What am i paying for

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Most channels have multiple ways to subscribe, and the subscriptions are typically unaware of each other.

For example, if you have a Hulu account, then bring up the Hulu channel on a device like a Roku, then sign up for an account rather than sign in with your existing account, then you'll have two.  In that case, pick one and cancel.

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C_I
Level 12

Re: What am i paying for

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@bgmcc wrote:

Yes but what if you got charged from Hulu and then charged from Roku for Hulu???


     Obviously Hulu, unless you subscribed to Hulu , for example through the Roku Channel as a premium subscription, which  at this time you can't do. 

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