Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jmccomb
Newbie
‎07-20-2022 09:43 AM

We are being charged $9.99 and $14.99 from Roku

We are being charged $9.99 and $14.99. One goes through our PayPal account and one directly through our bank account. How do I get this fixed?

0 Kudos
1 REPLY 1
Hector-Roku
Retired Moderator
‎07-20-2022 09:52 AM

Re: We are being charged $9.99 and $14.99 from Roku

Hi @Jmccomb, thank you for reaching out to The Roku Community about the charges that you've been receiving! To take a deeper look into this, we'll be reaching out to you through direct message. Please keep an eye on your inbox for further assistance. If you have any issues finding our message, let us know.