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Rocfela
Level 7

Watching Acorn Subscription on Another Roku/TV

I just got a 7 day free subscription for Roku/Acorn TV thru my GF's TV, which said she would get a email with a code so I could also view Acorn at home on my Roku TV.

Got the email, no code ... Does anyone know if we have to wait for the code after the trial ends?

Thanks!

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Watching Acorn Subscription on Another Roku/TV

@Rocfela 

Thanks for the inquiry.

I'm not quite sure what the inquiry is. If you have a free trial subscription to a channel, you will only have access to that free trial on Roku devices that are linked to the same Roku account. The free trial will not apply to a device on another Roku account.

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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lphyll12
Level 7

Re: Watching Acorn Subscription on Another Roku/TV

I also signed up for Roku/Acorn and was wondering the same thing.  How do I watch on my laptop or on one of the other Roku devices in my home.  According to Danny's answer, it looks like you can't watch on another Roku device.  This is all so confusing.  I subscribed directly to Netflix and had no problems.  I quit Netflix though because of dark programming and Cuties was the death knell.  Other people are saying they have been unable to watch it through their Roku device, without paying a Roku subscription in addition to paying the Acorn subscription.  Other people just got billed for both without any warning.  I think probably this Roku/Acorn is no good and it is better to cancel it and subscribe directly to Acorn.  I hope the handshaking on that is not messed up too.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Watching Acorn Subscription on Another Roku/TV

@lphyll12 

Thanks for the post.

For your clarification, if you subscribe to Acorn through Roku, you will only be able to access Acorn on Roku devices, as long as they are on the same Roku account.

If you wish to watch a subscription channel on devices other than Roku, we would recommend that you subscribe through the channel provider directly rather than through Roku Pay.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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