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Rzr1
Level 7
‎02-15-2021 06:56 AM

Waiting 4 weeks for refund this is ridiculous

I have contacted Roku for 4 weeks with no corrected action. Just the same response we will forward your problem to the concern team via email about your problem. 

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MaryFranco
Roku Employee
Roku Employee
‎02-15-2021 12:18 PM

Re: Waiting 4 weeks for refund this is ridiculous

Hi @Rzr1,

Thanks for the follow-up.

The team is hard at work in investigating the issue, rest assured that we'll send the update via email once we have it.

We appreciate your patience for the time being!

Thanks,

Mary

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