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Level 7

Using an e-code or online gift card

I won a gift card online that can only be used to pay for purchase online. I'm having trouble using it to pay for my Hulu account that I pay for through Roku.
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Roku Employee
Roku Employee

Re: Using an e-code or online gift card

Hi,

Thanks for letting us know about the issue that you are experiencing.

Please be aware that pre-paid gift cards can be used as a payment method as long as the card brand is an accepted card type, for example MasterCard or Visa.

For more information regarding Roku Pay, visit out Support page here: What is Roku® Pay?

For information on how to update your payment method on your Roku account, visit our Support page here: How do I update or remove the payment method for my Roku account?


Thanks,
Danny

Danny R.
Roku Forum Moderator
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