Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
dws1
Level 7

Using Roku on the road

I recently stayed in a hotel and used my Roku.  As I was setting up, I got a warning that I could only change my home address 2 more times this year.  When I returned home, same message, with 1 less...?What's that about?

0 Kudos
1 Reply
makaiguy
Level 20

Re: Using Roku on the road

I don't think I've ever seen a prompt from Roku regarding setting or changing a home address.  Could this have been from one of your installed channel apps?  It may need to know your location in order to provide the correct local stations, or it may want your location to prevent sharing the service with other households.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
0 Kudos