Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.

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Hi - I'm looking at the upgrade offers, specifically for an Express+, and all the product images on the website show the unit AND a remote ... So, if I buy the upgrade is a new remote included??? Thx

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Yes. It's a basic IR remote. No TV controls, voice search, private listening, or any other advanced features. However, you can pair a Wi-Fi remote to it if you have one lying around or you wish to purchase one. The four channel shortcuts are probably random, but mine came with Netflix, Vudu, Hulu, and Sling.

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Yes. It's a basic IR remote. No TV controls, voice search, private listening, or any other advanced features. However, you can pair a Wi-Fi remote to it if you have one lying around or you wish to purchase one. The four channel shortcuts are probably random, but mine came with Netflix, Vudu, Hulu, and Sling.

View solution in original post