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Level 7

Updating Payment method not working

I have been trying to update my payment method on Roku website but it keeps giving me the same error "We're sorry. We are unable to save your credit card at the moment. Please try again". I have tried so many times and yet not possible.

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1 REPLY 1\
Roku Employee
Roku Employee

Re: Updating Payment method not working


Thanks for the post.

Have you tried using another browser to see if you are able to update your payment method? Please keep us posted.


Danny R.
Roku Forum Moderator
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