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Delontesaffold1
Newbie
‎08-05-2022 07:06 PM

Unrecognized Purchase on card

Yesterday, While I was sleep and payment of $11.76 taken off my card I don’t recognize this purchase I don’t have any subscription with Roku all of my subscription come threw my phone, and I wanted yo know what this purchase was for.  

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2 REPLIES 2
renojim
Community Streaming Expert
‎08-06-2022 12:22 AM

Re: Unrecognized Purchase on card

You can check your Roku purchases and subscriptions at https://my.roku.com .

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Alfredo-Roku
Retired Moderator
‎08-06-2022 07:02 AM

Re: Unrecognized Purchase on card

Hi @Delontesaffold1, thanks for reaching out through the Roku Community.

We'd more than happy to look into this subscription for you. We'll be sending you a DM to gather more information. 

Please be on the lookout for us!

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