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Crystal_545
Level 7
‎12-05-2020 01:08 PM

Unknown charge

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On my account activity for my chase Visa I see a charge for 31.96 on 11/06. I didnt order all 3 channels.i have no job and cannot afford 31.96$ . Please remove this charge and refund me..

Id never agree to all that money while I am out of work.

I simply can't afford it.

Please reply 

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renojim
Community Streaming Expert
‎12-06-2020 02:44 PM

Re: Unknown charge

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Check your purchases at https://my.roku.com/account/purchases and your subscriptions at https://my.roku.com/account/subscriptions .

The only help you'll get here is to contact support:  https://support.roku.com/contactus

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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renojim
Community Streaming Expert
‎12-06-2020 02:44 PM

Re: Unknown charge

Jump to solution

Check your purchases at https://my.roku.com/account/purchases and your subscriptions at https://my.roku.com/account/subscriptions .

The only help you'll get here is to contact support:  https://support.roku.com/contactus

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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Reply