Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Unauthorized charges

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@Janay391 

Thanks for the post.

It looks like you are in contact with our Support team already. We would recommend continuing to work with them moving forward as they would best be able to assist you with your issue.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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RokuDanny-R
Roku Employee
Roku Employee

Re: Unauthorized Purchases

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@TheRev12 

Thanks for the post.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Janay391
Level 8

Unauthorized

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I am so tired of Roku taking money out of my account.  I go to subscription and I don't have one.  I want my card to be  refunded. Every month this happens. 10.81 and 12.98

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