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Level 7

Unauthorized STARZ registration

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I received a STARZ registration confirmation vial email that I did not request.  According to STARZ, it was requested via a ROKU device.  My special needs son lives in a separate home and he has a Roku TV, which I suspect is being used for this.  Can Roku identify which of my devices was used to request a STARTZ account?

Thanks. 

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Roku Employee
Roku Employee

Re: Unauthorized STARZ registration

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@NIW 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Unauthorized STARZ registration

Jump to solution

@NIW 

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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