Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ryan345
Newbie
‎05-26-2022 01:44 PM

Unathorized Casino games charges to my accout

I had 100$ of unauthorized charges to my account through a casino game. This is theft. What can I do to prevent this? The website is not letting change my pin after I enter my user name and password. This is frustrating.... 

1 REPLY 1
Hector-Roku
Retired Moderator
‎05-26-2022 03:18 PM

Re: Unathorized Casino games charges to my accout

Hi @Ryan345, we can definitely look into these charges for you and also give instructions on how to set a PIN! Since we will be covering your account information, we will be sending you a private message here on the Roku Community. Please keep an eye out for a message from us in your inbox. If you have any issues finding our message, please let us know. 

0 Kudos