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Level 7

Unable to watch Sling TV

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I updated my payment information however am still unable to watch TV on Sling. Doesn't updating my payment information automatically pay my Roku bill?

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Roku Employee
Roku Employee

Re: Unable to watch Sling TV

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@Sguziczek 

Thanks for the post.

Please be aware that if you are updating your payment information for your Roku account, it will only automatically pay for subscriptions through Roku Pay. If you subscribed to Sling TV directly, you will need to contact their support further assistance regarding your account.

You can reach Sling TV support here: https://help.sling.com/


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Unable to watch Sling TV

Jump to solution

@Sguziczek 

Thanks for the post.

Please be aware that if you are updating your payment information for your Roku account, it will only automatically pay for subscriptions through Roku Pay. If you subscribed to Sling TV directly, you will need to contact their support further assistance regarding your account.

You can reach Sling TV support here: https://help.sling.com/


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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