I pre ordered the new Roku Ultra, but never got an email confirming my order. I am new to Roku...I did a print screen of the completed order page but how do I know it’s really in process?
Thanks for the inquiry.
Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.Thanks,Danny
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