Accounts, Billing, & Orders

[Mgz]

I pre ordered the new Roku Ultra, but never got an email confirming my order. I am new to Roku...I did a print screen of the completed order page but how do I know it’s really in process?

thanks Marc

[RokuDanny-R · Accepted solution]

@Mgz 

Thanks for the inquiry.

Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny