Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
TeeTerrell
Level 7

UGHHH .. I need a credit

My husband signed up for Starz under our Roku account not knowing that we already have Starz. Nothing was watched under the "new" account and I was able to cancel it within minutes however, our bank account has already been charged. How do I apply to have that credited back? 

0 Kudos
1 Reply
renojim
Level 21

Re: UGHHH .. I need a credit

You can try https://support.roku.com/contactus , but don't hold your breath.

0 Kudos