Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Level 7

Two Charges on my bill account I DID NOT MAKE

Please HELP 

THIS IS JOYCE RUSSELL 

I HAVE TWO CHARGES ON MY 

BILL: first one on 4-2-2020 for $9.72

Second charge on4-14-2020 $6.48

WHY AM I BEING CHARGE FOR THIS??

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2 Replies
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Level 7

Re: Two Charges on my bill account I DID NOT MAKE

Waiting WAITING FOR HELP 

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Level 7

Re: Two Charges on my bill account I DID NOT MAKE

I noticed that there is a covid message saying that responses are delayed because they are working from home. Just thought I'd tell you. 

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