Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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davidperez
Level 7

Trying to figure out all the logging in.

I have NO idea if this will actually show up anywhere, but...

When I go to the Roku site (roku.com), I have to log in.  I give it an email and password, and as near as I can tell I'm logged in.

Then I click on Community Discussions and get a line that wants a username for me to REGISTER.  In my password set, I HAVE  username.  But when I put it in the field it says that name is already taken.  I can't find ANYWHERE to log into the community discussions, and it appears my Roku login doesn't do it.

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Since this showed up, SOMETHING worked.  Except I'm not logged into roku.com, and the name I gave the community isn't the one I've used in the past. 

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Tivoburkee
Level 16

Re: Trying to figure out all the logging in.

You shouldn't have clicked Register with account already, instead you shouldn't just signed in again. Going from Roku.com to the Roku Community you have to sign again.

Edmund
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