Accounts, Billing, & Orders

Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
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Hjames1027
Level 7

Trying to cancel subscription

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I’m trying to cancel what my bank account says is a Roku bought subscription, however, my Roku account says I don’t have any active subscriptions! I do not want to pay another $60ish every month for something I don’t use. What can I do?

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renojim
Level 21

Re: Trying to cancel subscription

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Contact your bank and find out if that money is really going to Roku.

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renojim
Level 21

Re: Trying to cancel subscription

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Contact your bank and find out if that money is really going to Roku.

View solution in original post

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